No minimum spend, always & forever

Frequently Asked Questions

to solve your every need

Shopping with us

Here are some of the most frequently asked questions about shopping with us at Busop. If there isn’t an answer to your question here then drop us a message at [email protected]

We pride ourselves on the speed at which we get your order on its way to you, please get in contact with us as soon as possible if you wish to change your order and we will do our best to accommodate you, but please understand in some circumstances this may not be possible.


If you have correctly entered all your information and are unable to complete the checkout process, we may need further information in regards to your shipping address. Please contact us by emailing [email protected] for further assistance.


Please check your junk / spam folder in your email. If you still have not received confirmation the following day post order, please email us at [email protected]


All of our savings are regularly updated against leading Supermarkets in Australia. Any marketing material you see on our social media account is price checked with supermarkets on that day


If you have subscribed to our newsletter we will inform you in the days prior to a restock or launch date. Alternatively you can follow along on our Instagram and keep updated @busop_


You do not need to have an account with PayPal to proceed with payment. Follow the steps at checkout to pay via credit/debit card without the need to set-up/log-in to an account


Enter your coupon code in the “Cart” page